Does Reftab Integrate with Jira?

Yes, Reftab integrates with Jira for Cloud.

When you’re viewing a ticket in Jira, you can attach assets to the ticket and view the asset details from Jira. 

IT Admins in Jira:

Reftab_Jira_Linked_Asset

End-Users Submitting Tickets From Service Desk

When your end users submit support tickets, they can select from assets assigned to them. This list populates from Reftab data.

jira-service-desk

Within Reftab

Likewise, from Reftab, if you’re viewing an asset that is linked to a Jira ticket, you can view the name and status of the ticket from within Reftab.

Reftab_Linked_Jira_Ticket

For a walkthrough on how to setup the plugin, please see our blog post: https://www.reftab.com/blog/2019/07/reftab-jira-integration-how-to/